Personal experience, reflection methods, and notes on acting more deliberately at work.
By Daniel Schmeiß
“Which concern am I responding to?”
One comment about missing figures, two different concerns: how the four-sides model can help us understand what we communicate and what we hear.
Read article“First write down what is actually written, and only then what you hear in it.”
Why writing things down is often a good start in difficult situations at work, and when a reflection method can provide additional structure.
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